Critical Touch's Peoplesoft Practice

Our offerings in PeopleSoft are oriented at cost and effort optimization for the customer. By using our onsite-offshore methodology we deliver significant cost reduction to the customer. Critical Touch's PeopleSoft related offerings are as follows:

  • ❯ Upgrades
  • ❯ Remote Application Support and Maintenance
  • ❯ Implementation
  • ❯ Resource outsourcing & Consulting Services
  • ❯ Support of Older Product Releases
  • ❯ Custom Reports Development (SQR/nVision/Crystal)
  • ❯ Offshore Production Support
  • ❯ Offshore Maintenance Services
  • ❯ Offshore Development using Critical Touch's 3 D model

The practice features a global resource pool of experienced consultants well-versed in both traditional and new-dimension PeopleSoft modules, including Human Resources Management Systems (HRMS), Financials and Supply Chain Management (SCM), Customer Relationship Management (CRM), Enterprise Performance Management (EPM), and Portals. Leveraging distributed application services and worldwide professional staff, Critical Touch delivers major PeopleSoft projects under tight deadlines.

By working with the Critical Touch PeopleSoft Practice, customers achieve the cost savings associated with offshore activities, while maintaining full ownership of the process:

  • ❯ Quick ramp up of resources and rapid time to market
  • ❯ Reduced software development and maintenance costs
  • ❯ Lower project-based and discretionary costs

Competency Centers:

Critical Touch has established regional PeopleSoft competency centers in the United States and India. These centers house PeopleSoft consultants and knowledge repositories that enable Critical Touch to offer a mix of onsite and offshore solutions that brings down costs and improves time to market.

Value Proposition:

Critical Touch uses carefully selected tools and accelerators, backed by our talented skill base to deliver world-class business practices. Our mandate is to guarantee the successful and timely deployment of PeopleSoft solutions to maximize value return on investment for our customers and ensure that all project objectives are met.

Critical Touch supports the following:

  • ❯ IPR Protection
  • ❯ Timeliness
  • ❯ Scalability of Operations
  • ❯ Predictable Quality
  • ❯ Predictable Reduction in Cost

PeopleSoft Implementation Services:

  • ❯ Functional Consulting
  • ❯ Technical Consulting
  • ❯ Training
  • ❯ Application Migration services
  • ❯ Data Migration Services
  • ❯ PeopleSoft Integration
  • ❯ Quality Management

Other PeopleSoft Services:

  • ❯ Production Support
  • ❯ Helpdesk Support (Remote/Onsite)
  • ❯ Enhancements (Interfaces, reports, templates)
  • ❯ Version Upgrades
  • ❯ Training

Offshore Support:

  • ❯ Offshore Production Support
  • ❯ Offshore Development Support
  • ❯ Offshore Maintenance Support

Product Functional Overview

Our practice includes a wide coverage of PeopleSoft modules and has expertise in implementing the same as mentioned below:

  • ❯ PeopleSoft HCM
  • ❯ PeopleSoft Financials
  • ❯ PeopleSoft CRM
  • ❯ PeopleSoft Portal

Why Critical Touch's PeopleSoft Practice?

  • ❯ Availability of Functional-Technical resource pool and ability to scale up
  • ❯ Ability to deliver consistent quality and service levels
  • ❯ Ability to successfully adopt client's methodology for application development and release
Extensive use of tools for Testing, Knowledge Management and Project management among others

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